Privacy and Policy

At DrinkmateJo, operated by Mkateb.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our site.

 Information We Collect

  • Personal Information: Name, address, phone number, email address, payment information (processed securely).

  • Order Information: Items purchased, shipping info, purchase history.

  • Device Information: Browser, IP address, cookies, and how you interact with the site.

How We Use Your Information

  • To process and fulfill orders.

  • To communicate with you (order updates, customer service).

  • To improve your shopping experience.

  • For marketing (with your permission only).

Sharing Your Information

We only share information with:

  • Shopify (our ecommerce provider),

  • Payment processors,

  • Delivery couriers ( Aramex, local delivery),

  • Legal authorities if required by law.

We never sell or rent your information to third parties.

Your Rights

  • You may request to access, correct, or delete your personal data.

  • You may opt-out of marketing emails at any time.

Data Retention

We keep your information as long as necessary to fulfill orders and for record-keeping purposes.

Cookies

Our website uses cookies to improve your browsing and for analytics. You can disable cookies via your browser settings.

Security:

We use Shopify’s encrypted checkout. Your data is protected under strict security protocols.

Your Rights:

You can update or delete your data anytime. Simply contact us at info@drinkmatejo.com.